What should a stylist do if they notice excessive shedding of a client's hair?

When a stylist notices excessive shedding of a client's hair, it is essential to consult with the client about their hair care routine. This approach allows the stylist to understand any potential underlying issues contributing to the hair loss, such as product buildup, chemical treatments, or lifestyle factors. Engaging the client in conversation about their hair care habits can provide insight into their daily routines, including the types of products they are using, their washing frequency, and any health concerns they may have that could affect hair integrity.

By seeking this information, the stylist can recommend adjustments or treatments that might help mitigate the shedding, promote healthier hair, and tailor the current service to better suit the client's needs. Additionally, addressing the issue with the client demonstrates a level of care and professionalism that fosters trust and encourages a collaborative approach to hair care.

Continuing with the service without addressing the concern could potentially exacerbate the hair loss, while ignoring the shedding entirely may signal to the client that their concerns are not taken seriously. Changing the service to something entirely different might not address the underlying issue, which is not in the client’s best interest. Engaging in an open dialogue about hair care is proactive and beneficial for both the stylist and client.